Welcome to the website for managers of quality compliance, systems, improvement and innovation in health and aged care!
This site is designed for you – if you are a healthcare quality professional, considering a career in healthcare quality management or looking for assistance to enhance your organisation’s quality and clinical governance program.
What will you find on the SQM website?
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The Strategic Quality Manager Handbook, ebook or audio CD contains information for quality managers – and those managing quality managers – to help develop their roles to be more effective – and satisfying.
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Looking for some information or support in your quality manager role? Try the ‘Quality Pro’ program where you will find resources such as the Quality Pro Development Groups, handy tips, tools and links and Quality Pro Members.
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You can sign up for the free Quality Pro Communiqué, a monthly newsletter which briefly discusses a different improvement-related topic each month,including the latest information and practical hints and tips for quality managers. (Take a look at previous editions on the ‘Tools, Tips and Links’ page under the ‘Quality Pro’ tab.)
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Need some healthcare quality and clinical governance capacity building as a quality manager or healthcare executive? Qualityworks P/L offers consulting and education services aimed at supporting you and your organisation to create great care for your consumers.
Quality Professionals in health and aged care face many challenges – this site is designed to provide information and support to make those challenges just a little easier to conquer.
Useful to know in April/May:
- Check out the new Tool of the Month for April/May 2012 and links to patient safety education resources and QI tools to support clinical audit on the ‘Tools, Tips and Links’ page.
- Catch up with my latest open access publication: Balding C (2012) Five Essential Skills for 21st Century Quality Professionals in Health and Human Service Organisations, in Savsar M (Ed.) Quality Assurance and Management, InTech,ISBN: 978-953-51-0378-3, )
Free and available from: http://www.intechopen.com/books/show/title/quality-assurance-and-management
- New workshop!: ‘Getting Started as a New Quality Manager’. If you’re new to a quality role, considering a quality role, or know someone who fits this description, this workshop covers the basics of what you need to know – and reveals what you don’t know you don’t know! Workshops are planned in a number of Australian states from June 2012. Check details at: www.achs.org.au/EduCalendarmonth
- Purchase two or more copies of The Strategic Quality Manager Handbook and receive a free SQM Headlines Audio CD or MP3 file.
- Catch the ISQua Knowledge on line video: ‘Fundamentals of QI Masterclass’ www.isquaknowledge.org
5% of The Strategic Quality Manager Handbook sales for 2011-2012 will go to The International Women’s Development Agency Inc. IWDA is an Australian not-for-profit organisation that, for over 25 years, has been creating positive change for women and their communities. Our partners implement practical and rights-based projects that directly address poverty, discrimination and oppression in Asia and the Pacific.
